Return and Refunds

Under Belgian law you have 14 calendar days from the day following the delivery to return your purchase without paying any fine and without giving a reason. You must report it within that period to Life Projects Shop by login in to your account through: Go to your account (top right) -> order history -> select the order and the product you wish to return. You must return the order with the return form included in the package. You can also return sale/discounted products.

The item must be undamaged, unused, in the original packaging and be returned at your own cost and risk to Life Projects Shop - Du Mai International bvba, Drapstraat 13A, 9220 Hamme, Belgium.

Provide sufficient postage on the package and include a note with your name, address, bank account number and order number. Shipping, by you or by us will not be refunded. You will receive the purchase price minus the amount of the postage. Upon receipt of your package Life Projects Shop deposits the sum of purchase within 30 calendar days. Legally this should be done within 30 calendar days.

If you want to revoke your order, you can login to your account through your account (top right) -> order history -> select the order and the product you wish to return.

If you order arrives damaged:

Go to YOUR ACCOUNT (top right) -> ORDER HISTORY -> select the order and the product you wish to return. You must return the order with the return form included in the package. You can also return sale/discounted products. We'll send you a new one within 7 business days after receiving the damaged product.

The item must be in the original packaging and be returned at your own cost and risk to Life Projects Shop - Du Mai International bvba, Drapstraat 13A, 9220 Hamme, Belgium.

Provide sufficient postage on the package and include a note with your name, address, bank account number and order number. Shipping, by you or by us will not be refunded.

After 14 calendar days from the delivery date, the items can't be refunded or returned.